Model Answer:
Social Audit (SA) is a process of measuring, reporting and improving an organisation’s performance and holding it socially accountable. The resources used by public agencies are proactively shared amongst people so that they can do a “performance audit”.
Reasons how Social Audit also facilitates good governance:
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It increases the efficiency and effectiveness of a scheme.
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It ensures participation of people in implementation of programmes.
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It finds out irregularities and malpractices, thus reducing leakages and corruption.
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It focuses on the neglected issue of social impacts, thereby helping in the comprehensive policy evaluation.
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It highlights the social and ethical impact of an organisation’s performance.
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It boosts professionalism in public bodies by ensuring proper record keeping of the spending.
Challenges with the institutionalisation of social audits in India:
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Social audit units continue to face resistance and intimidation and find it difficult to even access primary records for verification.
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Violation of SA principles and norms does not attract any penalty.
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Lack of an independent agency to investigate and effectively implement the findings of the social audit.
In 2017, Meghalaya became the first State to pass and roll out a social audit law to cover all departments. It holds tremendous potential in bridging gaps between policy objectives and outcomes.